{"id":16863,"date":"2020-09-09T11:41:19","date_gmt":"2020-09-09T10:41:19","guid":{"rendered":"https:\/\/www.hybridforms.net\/en\/?page_id=16863"},"modified":"2026-09-03T14:25:21","modified_gmt":"2026-09-03T13:25:21","slug":"software-saas","status":"publish","type":"page","link":"https:\/\/www.hybridforms.net\/en\/software-saas\/","title":{"rendered":"Software: Software as Service (SaaS)"},"content":{"rendered":"

Software as a Service (SaaS) \u2013 including operation and updates<\/h1><\/div><\/div><\/div>

HybridForms is available as SaaS with strictly separated customer environments, in three editions:<\/strong> Shared, Shared.AI, and Dedicated \u2013 combined with as many client licenses as you need, for Android, iOS, Windows, and the Progressive Web App in the browser. As usage grows, you simply add more client licenses.<\/p>\n

The advantage of the SaaS model:<\/strong> licenses, updates, server operation, and support are already included in the monthly fee. icomedias runs the environment in data centers in Austria and on Microsoft Azure in the EU.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

1: HybridForms Server \u2013\u00a0three SaaS editions<\/p><\/h2><\/div><\/div><\/div>

HybridForms Server \u2013 Shared<\/h3><\/div>

Shared is functionally equivalent to the Business edition<\/strong> and runs in a multi-tenant hosting environment: HybridForms Server with template development tools, conditions and validation, encrypted biometric signature, PDF generator, SQL Connect, plus status workflow and Stages processes. Your organization gets its own tenant with its own subdomain. Recommended as the fastest way to start, without infrastructure of your own<\/strong>.<\/p>\n<\/div><\/div><\/div>

HybridForms Server \u2013 Shared.AI<\/h3><\/div>

Shared.AI extends Shared with the Secure AI-Workflow and the dynamic XML\/XSLT processor,<\/strong> making it the equivalent of the Trusted.AI Enterprise edition. AI processing runs on the Trusted.AI infrastructure operated by icomedias \u2013 controlled through predefined AI presets, without open chat interfaces, and with an AI security layer. Your data stays in the EU. Recommended for organizations that want AI support without running an AI infrastructure of their own<\/strong>.<\/p>\n<\/div><\/div><\/div>

HybridForms Server \u2013 Dedicated<\/h3><\/div>

Dedicated covers the full scope of Shared.AI and adds a fully separated server environment<\/strong> exclusively for your organization \u2013 a dedicated instance on a separate server. Recommended where isolation, performance, or evidence toward regulators matter<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Characteristic<\/strong><\/p>\n<\/div><\/div><\/div>

Shared<\/p>\n<\/div><\/div><\/div>

Shared.AI<\/p>\n<\/div><\/div><\/div>

Dedica\u00adted<\/p>\n<\/div><\/div><\/div>

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HybridForms Server with template development tools<\/p>\n<\/div><\/div><\/div>

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Conditions & validation for smart forms<\/p>\n<\/div><\/div><\/div>

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Encrypted biometric signatures<\/p>\n<\/div><\/div><\/div>

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PDF generator for printing & archiving<\/p>\n<\/div><\/div><\/div>

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SQL Connect for data export & BI<\/p>\n<\/div><\/div><\/div>

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Status workflow for email, PDF, and more<\/p>\n<\/div><\/div><\/div>

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Stages processes for form handovers<\/p>\n<\/div><\/div><\/div>

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Own tenant with its own subdomain<\/p>\n<\/div><\/div><\/div>

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Secure AI Workflow (Trusted.AI)<\/p>\n<\/div><\/div><\/div>

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Dynamic XML\/XSLT processor<\/p>\n<\/div><\/div><\/div>

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Fully separated server environment<\/p>\n<\/div><\/div><\/div>

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Operation, updates, and support included<\/p>\n<\/div><\/div><\/div>

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Operated in the EU<\/p>\n<\/div><\/div><\/div>

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Optional server modules<\/p>\n<\/div><\/div><\/div>

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Part of the edition<\/em><\/p>\n<\/div><\/div><\/div>

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Not offered in this edition<\/em><\/p>\n<\/div><\/div><\/div>

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Optional for this edition<\/em><\/p>\n<\/div><\/div><\/div>

More about the server modules<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>

Trusted.AI in managed operation<\/h2><\/div><\/div><\/div>

Shared.AI and Dedicated include the Secure AI-Workflow.<\/strong> icomedias handles the AI processing as a fully managed service in the EU \u2013 with AI Server Guard as standard, which means prompt inspection, media inspection, and result compliance are all in place. Usage is token based, in package tiers.<\/p>\n

AI@Europe: your data and the AI processing stay within the European legal framework.<\/strong><\/p>\n<\/div><\/div><\/div>

More about Trusted.AI<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>

2: Client Licenses for Users<\/p><\/h2><\/div><\/div><\/div>

In addition to the HybridForms Server you need client licenses for your users.<\/strong> These licenses are available in different scales \u2013 you can adjust the number at any time according to your needs. Each user with a client license can use an unlimited number of forms on any number of devices \u2013 cross-platform with Android, iOS, Windows and Progressive Web App.<\/p>\n<\/div>

The following scales are available <\/strong>(the larger the tier, the lower the price per license):
\n<\/em>#10 users <\/strong>(5% discount)<\/em> | #50 users <\/strong>(10% discount) <\/em>| #100 users <\/strong>(15% discount)<\/em> | #500 users <\/strong>(20% discount)<\/em> | #1,000 users <\/strong>(25% discount)<\/em> | #5,000 users <\/strong>(30% discount)<\/em> | #10,000 users <\/strong>(35% discount)<\/em><\/p>\n<\/div>

Billing: monthly client license for each user<\/em><\/p>\n<\/div><\/div><\/div>

Request price list<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>

3: Setup & Services<\/h2><\/div><\/div><\/div>

Onboarding: Setup & Support<\/h3><\/div>

Coordination, system setup and commissioning, activation of tenant and subdomain, admin training, access to all documentation, and an included support pool. You then manage your system and its permissions yourself in the web browser.<\/p>\n<\/div><\/div><\/div>

Pro Integration: Forms & Processes<\/h3><\/div>

Design and creation of your first form templates, usability review and workflow design, planning of data synchronization and interfaces, plus a pool of hours for adjustments, processes, and BI\/analytics.<\/p>\n<\/div><\/div><\/div>

AI Service: Setup & Consulting<\/h3><\/div>

Selection and configuration of the models in use, setup of AI presets and the AI Services Broker, security concept, and advice on AI integration that meets critical-infrastructure requirements \u2013 in managed operation as well.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

Interfaces & form templates<\/h3><\/div><\/div><\/div>

Based on your form templates, you create and edit an unlimited number of forms \u2013 at no additional cost.<\/p>\n

We are happy to design and build the first form template together with you, charged by effort, so your team gets started quickly.<\/strong> Further templates you create yourself, with a HybridForms Solution Partner, or with icomedias.<\/p>\n

Connections to third-party systems and specific interfaces to your existing systems we plan and implement separately.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Operation and software updates<\/h3><\/div><\/div><\/div>

icomedias runs the environment in data centers in Austria and on Microsoft Azure in the EU.<\/strong> All technical system maintenance and every update are included in the monthly fee \u2013 you do not need to take care of any of it.<\/p>\n

You connect your user directory through ADFS or Microsoft Entra ID<\/strong>. Permissions are something you manage yourself in the web browser. All you provide are the end devices.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Mobile Form Processes with HybridForms \u2013 your advantages at a glance<\/h2><\/div><\/div><\/div>
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You benefit from future-proof apps and software with regular updates<\/strong> \u2013 proven in use at organizations with thousands of users, with fast project delivery and ROI.<\/p>\n<\/div><\/div><\/div>

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HybridForms is operated by the manufacturer icomedias in data centers in Austria and on Microsoft Azure in the EU. You need to worry about neither system maintenance nor updates<\/strong>.<\/p>\n<\/div><\/div><\/div>

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Licensing costs are transparent and predictable<\/strong> \u2013 HybridForms is charged by edition and number of client licenses only. You use any number of form templates and forms at no additional cost.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Design your form processes to be flexible and scalable.<\/h2><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":24837,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-16863","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nHybridForms SaaS: Forms Software as a Service, EU<\/title>\n<meta name=\"description\" content=\"Rent HybridForms as SaaS: licenses, updates, hosting, and support in one monthly fee. 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