AHT Cooling Systems:
\nDigital checklists for accep\u00adtance & maintenance<\/h1><\/h1><\/div>- <\/i><\/span>\n
Regular maintenance reports twice a year for each store<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
Secure integration of external service partners via Group Portal<\/p>\n<\/div><\/li>
- <\/i><\/span>\n
No time lost in billing due to signature & approval directly on site in the service process<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>
The external partners of AHT Cooling Systems record the acceptance & service assignments for deep-freeze and refrigeration systems directly on site with mobile App.<\/strong> All data for the acceptance and maintenance of refrigeration and deep-freeze systems are recorded with the HybridForms App by service partners on mobile devices. The App is easy to use \u2013 with many enterprise functions, workflow and interfaces.<\/span><\/p>\n<\/div>HybridForms \u2013 Digital Forms for Industrial Manufacturing<\/h2><\/div>Live documentation of the acceptance process and regular maintenance service appointments of refrigeration and freezer systems<\/strong> at food retailers by independent local COOLPOINT partners is carried out digitally throughout using the HybridForms App for Android, iOS, Windows and Web Browser.<\/p>\nThe local service partners access their forms via the group portal function,<\/strong> the administration of the individual users is carried out by the partners themselves. The group portal enables large companies to work securely with external partner companies \u2013 everything is recorded transparently, collected data can be evaluated immediately, spare parts and repairs can be billed more quickly.<\/p>\nThe templates for the checklists and forms are created by the internal department,<\/strong> by now more than 20 individual templates for various applications have already been integrated. The digital forms are used throughout the company and in multiple languages \u2013 for cross-departmental collaboration, a wide variety of user groups and across the entire and heterogeneous device landscapes of the partners.<\/p>\n<\/div><\/div><\/div>About AHT Cooling Systems<\/h3><\/div>Headquartered in Rottenmann, Austria, AHT<\/strong> is the global market leader for commercial plug-in refrigerators and freezers for food retailers.<\/p>\nAHT is now represented in 115 countries and has production facilities in four countries (USA, Brazil, China
\nand Austria).<\/p>\n
1,900 employees ensure satisfied customers around the globe.<\/p>\n
Since 2019, AHT has been a member of the DAIKIN group of companies based in Osaka, Japan.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
No delays by using digital acceptance and documentation of the entire service process for retail freezing and refrigeration systems with HybridForms<\/h2><\/div><\/div><\/div>![\"Digital](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2024\/09\/HybridForms-Digital-Checklist-AHT-60.png\" "\\"Digital")
<\/span><\/div><\/div><\/div><\/div>![\"Digital](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2024\/09\/HybridForms-Digital-Checklist-AHT-62.png\" "\\"Digital")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div>![\"AHT](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2021\/11\/AHT-Georg-Schoeninger-01.jpg\")
<\/div>\n\u00bbWith HybridForms, we are using a secure and multilingual enterprise form solution that we have efficiently connected via interfaces to our further systems for data exchange and business analyses.\u00ab<\/p>\n<\/div><\/div><\/blockquote>
Georg Sch\u00f6ninger | Head of Digital Business Solutions<\/strong>, AHT Cooling Systems GmbH<\/span><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>![\"AHT](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2021\/11\/AHT-Sven-Spelling-01.jpg\")
<\/div>\n\u00bbHybridForms gives us the opportunity to develop forms that are tailored to our requirements and can be used intuitively. As a result, there is high user acceptance, significant time and resource savings, and an increase in information quality.\u00ab<\/p>\n<\/div><\/div><\/blockquote>
Sven Spelling, B.Sc. | Refrigeration Systems Engineering, System Admin \/ Forms Developer HybridForms<\/strong>, AHT Cooling Systems GmbH<\/span><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>![\"Logo](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2021\/11\/Logo-AHT-11.png\")
<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div>![\"AHT](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2024\/09\/Form-Paper-AHT-60.png\" "\\"Digital")
<\/span><\/div><\/div><\/div><\/div><\/div>Acceptance and digital documentation without delays: transparent processes through data acquisition with mobile devices for more security, quality & sales<\/h2><\/div><\/div><\/div>Problems and requirements of AHT Cooling Systems<\/h3><\/div>The templates for the acceptance reports were sent to the local service partners as a PDF file via a direct link, which they then printed out and filled in by hand. The completed service forms (each about 50 pages long) were then sent either by fax or by mail, with the pages being scanned in individually.<\/strong><\/p>\nDue to this handling with paper forms and manual data entry, a lot of information was returned to the head office for further processing and filing only after a long delay, and accordingly a lot of data remained unused. In order to meet AHT’s claim \u2013 leadership in quality and technology \u2013 in this area as well, the digitization project with HybridForms was launched.<\/p>\n<\/div><\/div><\/div>
Solution with HybridForms already in the pilot project<\/h3><\/div>- <\/i><\/span>\n
Digitization workshop<\/strong> with process analysis and design of an immediately usable prototype \u00bbDigital Acceptance Report\u00ab.<\/p>\n<\/div><\/li>- <\/i><\/span>Secure pilot project<\/strong> and successful test under real conditions with selected users, parallel training for administrators at AHT.<\/div><\/li>
- <\/i><\/span>Go-live<\/strong> immediately after the pilot phase, operation of the HybridForms Server software and software infrastructure as SaaS solution at icomedias.<\/div><\/li>
- <\/i><\/span>Enterprise features<\/strong> such as group portal, scanning of serial numbers, central translation file for multilingualism, interfaces to internal systems.<\/div><\/li><\/ul><\/div><\/div>
Learning and benefits in daily productive use<\/h3><\/div>- <\/i><\/span>Faster processes and availability of all data collected in the field,<\/strong> dashboard with status of each service assignment for administrators in the back office.<\/div><\/li>
- <\/i><\/span>Optimal data quality<\/strong> through dynamic checklists with help function during input, validation rules, stored catalogs, automatic calculations.<\/div><\/li>
- <\/i><\/span>Transparent processes<\/strong> \u2013 for quality management, sustainability and compliance.<\/div><\/li><\/ul><\/div><\/div>More on the Pilot Project (PoC)<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div>
![\"Success](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2021\/11\/Success-Story-AHT-02.jpg\" "\\"Success")
<\/span><\/div><\/div><\/div><\/div>![\"Success](\"https:\/\/www.hybridforms.net\/en\/wp-content\/uploads\/sites\/3\/2021\/11\/Success-Story-AHT-03.jpg\" "\\"Success")
<\/span><\/div><\/div><\/div><\/div><\/div><\/div>HybridForms for digital documentation, fast defect management and transparent communication in service processes in industry & manufacturing<\/h2><\/div><\/div><\/div>Group portal for external users<\/h3><\/div><\/a><\/div>- <\/i><\/span>Management of external groups and local service partners<\/div><\/li>
- <\/i><\/span>Secure extranet access to forms on the system<\/div><\/li>
- <\/i><\/span>Delegable user management with AD\/Active Directory accounts<\/div><\/li><\/ul><\/div>
Optimal collaboration: Secure integration of external partners<\/strong><\/p>\n<\/div>Read more<\/span><\/i><\/a><\/div><\/div><\/div>
\nDigital checklists for accep\u00adtance & maintenance<\/h1><\/h1><\/div>
- <\/i><\/span>\n
Regular maintenance reports twice a year for each store<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nSecure integration of external service partners via Group Portal<\/p>\n<\/div><\/li>
- <\/i><\/span>
\nNo time lost in billing due to signature & approval directly on site in the service process<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div>
The external partners of AHT Cooling Systems record the acceptance & service assignments for deep-freeze and refrigeration systems directly on site with mobile App.<\/strong> All data for the acceptance and maintenance of refrigeration and deep-freeze systems are recorded with the HybridForms App by service partners on mobile devices. The App is easy to use \u2013 with many enterprise functions, workflow and interfaces.<\/span><\/p>\n<\/div>
HybridForms \u2013 Digital Forms for Industrial Manufacturing<\/h2><\/div>
Live documentation of the acceptance process and regular maintenance service appointments of refrigeration and freezer systems<\/strong> at food retailers by independent local COOLPOINT partners is carried out digitally throughout using the HybridForms App for Android, iOS, Windows and Web Browser.<\/p>\n
The local service partners access their forms via the group portal function,<\/strong> the administration of the individual users is carried out by the partners themselves. The group portal enables large companies to work securely with external partner companies \u2013 everything is recorded transparently, collected data can be evaluated immediately, spare parts and repairs can be billed more quickly.<\/p>\n
The templates for the checklists and forms are created by the internal department,<\/strong> by now more than 20 individual templates for various applications have already been integrated. The digital forms are used throughout the company and in multiple languages \u2013 for cross-departmental collaboration, a wide variety of user groups and across the entire and heterogeneous device landscapes of the partners.<\/p>\n<\/div><\/div><\/div>
About AHT Cooling Systems<\/h3><\/div>
Headquartered in Rottenmann, Austria, AHT<\/strong> is the global market leader for commercial plug-in refrigerators and freezers for food retailers.<\/p>\n
AHT is now represented in 115 countries and has production facilities in four countries (USA, Brazil, China
\nand Austria).<\/p>\n1,900 employees ensure satisfied customers around the globe.<\/p>\n
Since 2019, AHT has been a member of the DAIKIN group of companies based in Osaka, Japan.<\/p>\n<\/div><\/div><\/div><\/div><\/div>
No delays by using digital acceptance and documentation of the entire service process for retail freezing and refrigeration systems with HybridForms<\/h2><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\u00bbWith HybridForms, we are using a secure and multilingual enterprise form solution that we have efficiently connected via interfaces to our further systems for data exchange and business analyses.\u00ab<\/p>\n<\/div><\/div><\/blockquote>
Georg Sch\u00f6ninger | Head of Digital Business Solutions<\/strong>, AHT Cooling Systems GmbH<\/span><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\u00bbHybridForms gives us the opportunity to develop forms that are tailored to our requirements and can be used intuitively. As a result, there is high user acceptance, significant time and resource savings, and an increase in information quality.\u00ab<\/p>\n<\/div><\/div><\/blockquote>
Sven Spelling, B.Sc. | Refrigeration Systems Engineering, System Admin \/ Forms Developer HybridForms<\/strong>, AHT Cooling Systems GmbH<\/span><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div>Acceptance and digital documentation without delays: transparent processes through data acquisition with mobile devices for more security, quality & sales<\/h2><\/div><\/div><\/div>
Problems and requirements of AHT Cooling Systems<\/h3><\/div>
The templates for the acceptance reports were sent to the local service partners as a PDF file via a direct link, which they then printed out and filled in by hand. The completed service forms (each about 50 pages long) were then sent either by fax or by mail, with the pages being scanned in individually.<\/strong><\/p>\n
Due to this handling with paper forms and manual data entry, a lot of information was returned to the head office for further processing and filing only after a long delay, and accordingly a lot of data remained unused. In order to meet AHT’s claim \u2013 leadership in quality and technology \u2013 in this area as well, the digitization project with HybridForms was launched.<\/p>\n<\/div><\/div><\/div>
Solution with HybridForms already in the pilot project<\/h3><\/div>
- <\/i><\/span>\n
Digitization workshop<\/strong> with process analysis and design of an immediately usable prototype \u00bbDigital Acceptance Report\u00ab.<\/p>\n<\/div><\/li>
- <\/i><\/span>
Secure pilot project<\/strong> and successful test under real conditions with selected users, parallel training for administrators at AHT.<\/div><\/li>- <\/i><\/span>
Go-live<\/strong> immediately after the pilot phase, operation of the HybridForms Server software and software infrastructure as SaaS solution at icomedias.<\/div><\/li>- <\/i><\/span>
Enterprise features<\/strong> such as group portal, scanning of serial numbers, central translation file for multilingualism, interfaces to internal systems.<\/div><\/li><\/ul><\/div><\/div>Learning and benefits in daily productive use<\/h3><\/div>
- <\/i><\/span>Faster processes and availability of all data collected in the field,<\/strong> dashboard with status of each service assignment for administrators in the back office.<\/div><\/li>
- <\/i><\/span>
Optimal data quality<\/strong> through dynamic checklists with help function during input, validation rules, stored catalogs, automatic calculations.<\/div><\/li>- <\/i><\/span>
Transparent processes<\/strong> \u2013 for quality management, sustainability and compliance.<\/div><\/li><\/ul><\/div><\/div>More on the Pilot Project (PoC)<\/span><\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/span><\/div><\/div><\/div><\/div><\/div><\/div>HybridForms for digital documentation, fast defect management and transparent communication in service processes in industry & manufacturing<\/h2><\/div><\/div><\/div>
Group portal for external users<\/h3><\/div><\/a>
<\/div>- <\/i><\/span>Management of external groups and local service partners<\/div><\/li>
- <\/i><\/span>
Secure extranet access to forms on the system<\/div><\/li>- <\/i><\/span>
Delegable user management with AD\/Active Directory accounts<\/div><\/li><\/ul><\/div>Optimal collaboration: Secure integration of external partners<\/strong><\/p>\n<\/div>
Read more<\/span><\/i><\/a><\/div><\/div><\/div> - <\/i><\/span>
- <\/i><\/span>
- <\/i><\/span>
- <\/i><\/span>