{"id":24678,"date":"2025-05-20T12:16:29","date_gmt":"2025-05-20T11:16:29","guid":{"rendered":"https:\/\/www.hybridforms.net\/en\/?page_id=24678"},"modified":"2026-04-09T14:27:40","modified_gmt":"2026-04-09T13:27:40","slug":"kiosk-self-service","status":"publish","type":"page","link":"https:\/\/www.hybridforms.net\/en\/kiosk-self-service\/","title":{"rendered":"Features: Protected Kiosk Mode"},"content":{"rendered":"
Design secure self-service processes in secure mode \u2013 with restricted functions and special form views for different user groups.<\/p>\n<\/div><\/div><\/div>
<\/span><\/div><\/div><\/div><\/div><\/div><\/div>With HybridForms’ Kiosk mode, you can turn any tablet or touchscreen PC into a secure and user-friendly self-service solution for data capture. In the dedicated kiosk view, only limited functions are available, and the display is dynamically adjusted. Ideal for specialized applications such as medical patient information, individual customer surveys or public citizen terminals.<\/span><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div> When entering data at interactive self-service terminals, it is important to ensure secure and guided input. At the same time, unauthorized access to the application or system must be prevented.<\/p>\n<\/div><\/div><\/div> Use the secure kiosk mode of HybridForms for controlled form entries in self-service scenarios<\/strong> \u2013 with dynamic views, user group-specific content, and protected access for maximum data security.<\/p>\n<\/div><\/div><\/div><\/div><\/div> An authorized user or administrator can activate the protected kiosk mode for any form via the \u00bbKiosk button\u00ab. The device is then handed over to an external, unregistered user \u2013 for whom only selected information and input fields are visible, while certain actions remain disabled. Example: Standard form view for the customer consultant \u2013 data entry during the on-site consultation appointment<\/em><\/p>\n<\/div><\/div><\/div> Example: Special form view for the customer \u2013 restricted visibility of fields with defined read and edit rights<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div> Patient admission:<\/strong> Direct data entry by patients during inpatient admission at hospitals or appointments in medical practices (e.g., name, symptoms, pre-existing conditions)<\/p>\n<\/div><\/li> Digital patient education:<\/strong> Documentation of doctor-patient consultations prior to a planned procedure, including physician notes and patient consent<\/p>\n<\/div><\/li> Citizen terminals:<\/strong> Modern self-service access to government services via online portals, e.g., for ID card applications or registration certificates<\/p>\n<\/div><\/li> Online reports:<\/strong> Data entry by the reporting party on secured mobile devices at the police station, with further processing by police officers<\/p>\n<\/div><\/li> Digital accident reports:<\/strong> Guided input of relevant information by individuals involved in an accident as part of witness statements to the police<\/p>\n<\/div><\/li> Mobile safety briefings:<\/strong> Completion of checklists in kiosk mode for the inspection of infrastructure or construction sites by temporary external contractors<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div> Local data storage & secure synchronization:<\/strong> While the active kiosk mode is running, all entered data is stored locally on the device. Synchronization with the central HybridForms server takes place automatically after the kiosk mode ends. No user-related data remains on the device afterwards.<\/p>\n<\/div><\/li><\/ul><\/div><\/div> Intuitive user guidance in a reduced view:<\/strong> The kiosk interface only shows relevant content \u2013 without distraction from unnecessary form fields or functions. The HybridForms App is specially optimized for touchscreen operation and is suitable for users of all age groups thanks to its clear, reduced display \u2013 even without any previous technical knowledge.<\/p>\n<\/div><\/li> Efficiency through self-service functionality:<\/strong> External, unregistered users such as patients, customers or visitors enter their data independently. This allows selected tasks to be completed decentrally and without employee support \u2013 which significantly speeds up processes and noticeably reduces administrative work.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div> Example: Digital citizen services \u2013 back office in the police station<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>Self-service in kiosk mode: restricted access for unregistered users<\/h2><\/div><\/div><\/div>
\nThe external user can independently enter data, complete checklists, read accompanying information, and watch videos within a defined timeframe (with a visible countdown). If needed, all entries can also be confirmed with a handwritten signature.<\/p>\n\n
<\/span><\/div>
<\/span><\/div>Use cases: Form processes in secure kiosk mode with HybridForms<\/h2><\/div><\/div><\/div>
<\/span><\/div><\/div><\/div>Data capture in kiosk mode: controlled, protected, intuitive<\/h2><\/div><\/div><\/div>
<\/span><\/div><\/div>