Location:<\/strong> Graz (Entenplatz 1, 8020 Graz)<\/p>\n<\/div><\/li> Employment:<\/strong> Full-time (38.5 hours per week)<\/p>\n<\/div><\/li> icomedias GmbH is a software and IT services company based in Graz and part of the German Altamount \/ CHAPTERS Group AG. With our HybridForms\u00ae product family we digitalize forms and business processes, primarily for the public sector, police, security and critical infrastructure (KRITIS).<\/strong><\/p>\n Our software consultants and project managers look after several client projects at the same time. So that they can concentrate on consulting and solution development, we are looking for a PMO \/ Technical Project Assistant (m\/f\/d) who holds the projects together organizationally<\/strong>: schedules, documents, support requests and smaller technical adjustments all come together with you. With your technical understanding you find your way around our systems quickly and handle small items yourself instead of passing them on to development.<\/p>\n You have a deep technical understanding of how software is built and get to know the HybridForms\u00ae product well. You have experience with and an interest in the targeted use of AI at work, and also as a feature within the product \u2013 always keeping data protection and its limits firmly in view.<\/p>\n<\/div><\/div><\/div><\/div><\/div> Scheduling and resource planning<\/strong> for client meetings, workshops, sign-offs and go-lives, in coordination with consultants, development and clients<\/p>\n<\/div><\/li> Organizing<\/strong>, preparing and following up project meetings, including minutes and the tracking of open items<\/p>\n<\/div><\/li> Maintaining projects, tasks and tickets in Jira<\/strong>, and keeping an overview of the status and deadlines of all ongoing projects<\/p>\n<\/div><\/li> Alerting<\/strong> those responsible for a project in case of schedule delays or open dependencies<\/p>\n<\/div><\/li><\/ul><\/div><\/div> Central filing and maintenance<\/strong> of all project records (quotations, specifications, minutes, test reports, sign-offs)<\/p>\n<\/div><\/li> Creating and maintaining<\/strong> templates for project documents as well as documentation and instructions for clients<\/p>\n<\/div><\/li> Making sure<\/strong> records are complete, up to date and findable for the entire team<\/p>\n<\/div><\/li><\/ul><\/div><\/div> First-level support for clients:<\/strong> receiving, recording and prioritizing requests, resolving straightforward cases and passing others on to consultants or development<\/p>\n<\/div><\/li> Internal support<\/strong> for consultants and project managers, e.g. with test systems, test data and client configurations<\/p>\n<\/div><\/li> Contributing<\/strong> to accompanying testing and sign-offs<\/p>\n<\/div><\/li><\/ul><\/div><\/div> Smaller adjustments<\/strong> to HybridForms form templates (e.g. texts, fields, layout, simple logic in HTML\/JavaScript\/JSON)<\/p>\n<\/div><\/li> Configuration<\/strong> in the HybridForms Admin Web App (e.g. users, groups, systems, stages)<\/p>\n<\/div><\/li> Creating<\/strong> simple reports and scripts (e.g. Jira filters, Excel, Python) to support the project team<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div> Completed technical or business education<\/strong> (e.g. HTL, HAK, university of applied sciences) or comparable practical experience<\/p>\n<\/div><\/li> Initial professional experience<\/strong> in project assistance, PMO, IT support, QA or software development<\/p>\n<\/div><\/li> Technical understanding and programming experience<\/strong> are an advantage, e.g. in HTML, JavaScript, JSON\/XML \u2013 you do not have to develop software, but you should find your way around code and configurations quickly<\/p>\n<\/div><\/li> Experience<\/strong> with Jira or comparable ticketing and project tools, and confident use of MS Office<\/p>\n<\/div><\/li> A strong talent for organization<\/strong>, accuracy and enjoyment in keeping an overview of several projects<\/p>\n<\/div><\/li> A service-oriented attitude<\/strong> and a friendly manner toward clients<\/p>\n<\/div><\/li> Very good German and good English<\/strong>, written and spoken<\/p>\n<\/div><\/li> An independent, structured way of working<\/strong> and the ability to work in a team<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div><\/div> A permanent position<\/strong> with an established software company in Graz<\/p>\n<\/div><\/li> Flexible working hours<\/strong> and the option to work from home<\/strong><\/p>\n<\/div><\/li> Varied tasks<\/strong> at the interface of organization, clients and technology<\/p>\n<\/div><\/li> Close collaboration<\/strong> with consultants and an experienced development team<\/p>\n<\/div><\/li>About the role<\/h2><\/div><\/div><\/div>
Your responsibilities<\/h2><\/div><\/div><\/div>
Project organization<\/h3><\/div><\/div><\/div>
Documentation and records<\/h3><\/div><\/div><\/div>
Support<\/h3><\/div><\/div><\/div>
Technical adjustments<\/h3><\/div><\/div><\/div>
Your profile<\/h2><\/div><\/div><\/div>
What we offer<\/h2><\/div><\/div><\/div>