Project Management Officer (PMO) / Technical Project Assistant (m/f/d) in Graz

  • Location: Graz (Entenplatz 1, 8020 Graz)

  • Reporting line: Management; on the subject matter you support our software consultants and project managers
  • Area of responsibility: Project organization, scheduling and document management, support and technical adjustments

  • Employment: Full-time (38.5 hours per week)

  • Travel: none

About the role

icomedias GmbH is a software and IT services company based in Graz and part of the German Altamount / CHAPTERS Group AG. With our HybridForms® product family we digitalize forms and business processes, primarily for the public sector, police, security and critical infrastructure (KRITIS).

Our software consultants and project managers look after several client projects at the same time. So that they can concentrate on consulting and solution development, we are looking for a PMO / Technical Project Assistant (m/f/d) who holds the projects together organizationally: schedules, documents, support requests and smaller technical adjustments all come together with you. With your technical understanding you find your way around our systems quickly and handle small items yourself instead of passing them on to development.

You have a deep technical understanding of how software is built and get to know the HybridForms® product well. You have experience with and an interest in the targeted use of AI at work, and also as a feature within the product – always keeping data protection and its limits firmly in view.

Your responsibilities

Project organization

  • Scheduling and resource planning for client meetings, workshops, sign-offs and go-lives, in coordination with consultants, development and clients

  • Organizing, preparing and following up project meetings, including minutes and the tracking of open items

  • Maintaining projects, tasks and tickets in Jira, and keeping an overview of the status and deadlines of all ongoing projects

  • Alerting those responsible for a project in case of schedule delays or open dependencies

Documentation and records

  • Central filing and maintenance of all project records (quotations, specifications, minutes, test reports, sign-offs)

  • Creating and maintaining templates for project documents as well as documentation and instructions for clients

  • Making sure records are complete, up to date and findable for the entire team

Support

  • First-level support for clients: receiving, recording and prioritizing requests, resolving straightforward cases and passing others on to consultants or development

  • Internal support for consultants and project managers, e.g. with test systems, test data and client configurations

  • Contributing to accompanying testing and sign-offs

Technical adjustments

  • Smaller adjustments to HybridForms form templates (e.g. texts, fields, layout, simple logic in HTML/JavaScript/JSON)

  • Configuration in the HybridForms Admin Web App (e.g. users, groups, systems, stages)

  • Creating simple reports and scripts (e.g. Jira filters, Excel, Python) to support the project team

Your profile

  • Completed technical or business education (e.g. HTL, HAK, university of applied sciences) or comparable practical experience

  • Initial professional experience in project assistance, PMO, IT support, QA or software development

  • Technical understanding and programming experience are an advantage, e.g. in HTML, JavaScript, JSON/XML – you do not have to develop software, but you should find your way around code and configurations quickly

  • Experience with Jira or comparable ticketing and project tools, and confident use of MS Office

  • A strong talent for organization, accuracy and enjoyment in keeping an overview of several projects

  • A service-oriented attitude and a friendly manner toward clients

  • Very good German and good English, written and spoken

  • An independent, structured way of working and the ability to work in a team

What we offer

  • A permanent position with an established software company in Graz

  • Flexible working hours and the option to work from home

  • Varied tasks at the interface of organization, clients and technology

  • Close collaboration with consultants and an experienced development team

  • Short decision paths, flat hierarchies and a direct line to management

  • Targeted professional development, e.g. product training on HybridForms® and technical training

  • Easy to reach in central Graz

Salary

This position falls under the Austrian collective agreement for employees of companies providing services in automatic data processing and information technology (IT-KV). The collectively agreed minimum gross base salary is EUR 3,267 per month on a full-time basis (38.5 hours, employment group ST1, entry level, paid 14 times per year). Depending on qualifications and experience, payment above this minimum is provided.

Interested?

We look forward to receiving your application with CV and references at jobs@icomedias.com.

icomedias: Ramon Weinand

Your contact partner:
Ramon Weinand
Phone: +43 (316) 721 671-107

jobs@icomedias.com
icomedias: Our office building in Graz

Our address:
Entenplatz 1b
8020 Graz, Austria

Google Maps ↗