Mobile Forms & Processes for Critical Infrastructure (CRITIS)

  • End-to-end digital processes: Mobile data capture with App & central Server Software as data platform, interfaces to your systems

  • Secure Enterprise features: Offline mode, biometric signatures, photo documentation, connected maps, audit trail, and more …

  • Enterprise Security: Encrypted data transmission with SSL/TSL, secure operation On-Premises or in the Cloud, GDPR data protection

  • Universal application: Dynamic checklists, documentation of operations, maintenance protocols, acceptance reports, quality controls, audits, etc.

Documenting operations directly on site with App – secure mobile collaboration for CRITIS teams

Security and traceability of processes are essential elements in the work of field and office teams in critical infrastructure (CRITIS) public authorities, organizations and companies.
Due to the system-relevant responsibility for the reliable supply of the population with important services and goods, the requirements for the guideline-compliant documentation and reporting of all operations for the management, inspection and maintenance of facilities and objects, but also for rescue operations in hazardous situations and public safety are particularly high.

Fully & correctly completed forms, structured & immediately available data as well as information that can be accessed by all team members at any time – depending on roles and user rights – enable efficient work and optimized processes.
With the HybridForms App & Software you mobilize your existing applications. The App is the intuitive front-end for mobile data capture with tablets & smartphones, the Software integrates seamlessly into your IT infrastructure – with secure enterprise features, enterprise security, data exchange and interfaces to your systems.

Use cases: Digital forms & dynamic checklists for Critical Infrastructure

Use Cases for Digital Forms Processes in Critical Infrastructure
  • Dynamic checklists for the inspection of transport infrastructure such as roads, bridges, rail networks, inland ports and airports

  • Structured checklists for public utilities for the inspection and maintenance of facilities, such as power plants, grids or gas installations

  • Electronic emergency physician protocols for documenting prehospital emergency response by ambulance and medical services

  • Mobile policing and data collection during operations such as traffic accidents, motor vehicle inspections, crime scene investigations, riot police

  • Online criminal reports for simple criminal matters and notifications to the police (Online Crime Reporting)

  • Digital data capture & mobile form processes in official crisis management and civil protection

  • Standardized checklists for all quality management (QM) processes

Secure mobile data capture with App for structured & compliant documentation

Digital Transformation in Critical Infrastructure

HybridForms helps companies, organizations & public authorities reduce delays by transforming paper forms to digital workflows.
You benefit from contactless digital use, structured data capture with common mobile devices, user-friendly operation of the App, standardized templates, integrated form workflow, data reconciliation with internal systems and secure enterprise functions.

Two successful examples from practice: Already in December 2018, the official go-ahead was given for the Online Crime Reporting of the Rhineland-Palatinate Police and Saarland Police, realized with HybridForms ReachOut Server. Since the beginning of the Corona pandemic, the use of the portal for online criminal reports via smartphone, tablet or desktop PC increased by more than 700%.
Energienetze Steiermark documents the exchange of standard meters for gas systems with HybridForms – and benefits from 60% accelerated processes and a better status overview in the technical field service for energy & grids.

Mobile App for end devices & central Server Software with secure and proven Enterprise features

Photo
documentation

Take photos with internal camera or upload files, with date and time taken, incl. annotations & sketches

Offline and Online Mode

Seamless switch between online and offline mode with automated data synchronization

QR & barcode scanning

Scan (also offline) and query directly in the App, with matching and validation of data

Connected Maps / GIS

Extended map functionality with integration of interactive maps from multiple map providers via map widgets

Audit Trail tracing

Logging and display of changes with each form update for quality assurance of your processes

HybridForms ReachOut Server

Form input from external & with web browser for non-registered / anonymous users, optionally also with time limit

Workflow
& Stages

Editing and completion of forms in stages by different users with different visibility

Interfaces/ third party systems

Data exchange with existing third-party systems, such as SAP, CRM, ERP, file systems, case management, …

End-to-end digital documentation & forms processes for CRITIS public authorities and companies

Standardized processes

Standardized
processes

Structured forms & defined workflow stages for optimized team collaboration

Complete data

Complete
data

Error-free capture through user input validation & smart assistance functions

Instant availability

Instant
availability

At any time access to relevant information through networking of systems & teams

Evidential results

Court-proof
results

Complete protocols with change history – data protection and policy compliant

Mobile and digital data collection during operations – secure, data protection compliant & traceable

  • Mobile data capture: The HybridForms App for Android, iOS or Windows is optimized for reliable documentation of issues directly on site with mobile devices. With the robust offline mode, you can always continue working without interruption – regardless of the stability or availability of Internet access.

  • Encrypted data transmission: All mobile captured form content is automatically synchronized with the central HybridForms Server when the network is available – with end-to-end SSL/TSL encryption for optimal security of sensitive data. No data remains on the end devices.

  • GDPR-compliant data protection: Integrated enterprise functions such as handwritten signatures with secure storage of biometric features, pseudonymization of personal data for further analysis, audit trail with detailed change log ensure quality assurance of your processes.

  • Secure operation: HybridForms Server can be operated either in your data center (On-Prem) or in your Cloud – or as a SaaS model (Software as a Service). HybridForms is licensed only by server edition & number of users, not by quantity of templates or individual forms. In any case, you always have full control over your data.

Successful digital transformation of forms processes for companies & organizations of systemic importance

Mobile Forms at DFMG Deutsche Funkturm
DFMG Deutsche Funkturm: Klaus Runde

»We first used HybridForms to digitize our acceptance checklists. The speed and professionalism with which icomedias implemented our requirements was outstanding. The very good usability of HybridForms in the field was also the initial spark for many other form implementations and has additionally inspired us in other digitization projects.«

Klaus Runde, Vice President IT Products, DFMG Deutsche Funkturm GmbH | Germany
Thomas Steinbrucker, Asfinag

»HybridForms, one of the essential pillars of our ASFINAG Infrastructure Management Tools, enables us to execute and process tasks assigned to ASFINAG Asset Management involving structural inspections. In the process, road availability can now be determined very flexibly on location using tablets – and in the office as well, using desktop equipment. The clear and easy-to-use mobile app interface provides our employees with a state-of-the-art tool, replacing the analog formalism they had to deal with previously.«

Thomas Steinbrucker, Engineering – Asset Manager, ASFINAG Service GmbH | Austria
Mobile Forms at ASFINAG
Saarland Police: Mobile Policing
Ralf Stoll, Saarland Police
»Testing HybridForms for traffic accident recording (VU app) at the Saarland Police has shown us that there is a considerable potential for us to exploit. We gain time and quality through the immediate, simple and intuitive recording on site using tablets and smartphones. We can avoid multiple entries, and our colleagues are inspired by the technology. In short: HybridForms is flexible, simple, and reliable!«

Protected mobile data collection for Critical Infrastructure

Video: Protected mobile data collection for Critical Infrastructure

How to reach your goal with HybridForms in safe steps

1: Free test account – Quick start with demo forms

You test the mobile HybridForms app with a number of demo forms from the field of energy suppliers, grid operators, municipal utilities, inspections and maintenance.

2: Analysis workshop – Digitization and Return on Investment

Our experts analyze your use cases and business processes for digital feasibility with HybridForms as well as security and economic efficiency gains.

3: Pilot project – Real-life test in your daily working environment

First results in just three weeks: We set up a complete pilot system for you and activate access for administration and multiple users. You work with your real form processes.

Moving data – not paper. Go paperless today!